Support
Need help with Iqam Umra?
If you have an issue with the guided journey, the Tawaf and Sa'i counters, duas, your checklist, or the trip planner, you can reach out using the contact method below.
Contact
Email: support@iqamumraapp.info
Website: iqamumraapp.info
Response time: Usually within 2-3 business days.
Common Topics
Installation and access issues
Progress, Tawaf, or Sa'i counters not saving as expected
Resetting the guide and starting again
Calendar import for the trip planner
The optional Support Iqam Umra tip
Feedback, corrections, and bug reports
Quick Answers
Start over: On the Home screen, use "Reset & Start Again" to clear completed steps and reset the Tawaf and Sa'i counters. Your checklist and trip planner are not affected.
Calendar import: If the import screen says calendar access is required, allow access for Iqam Umra in iOS Settings, then try again.
Screen turning off: Keep Screen On During Rituals can be switched on or off under More > Settings.